Where to find photos & other memories for a LifeWeb
Email - Voicemails & Texts - Facebook - Google Photos - Physical Photos & Cards - Your computer
Condolence Emails
If you received memories, photos, or condolences via email after your loved one passed away and you would like for them to be added to their LifeWeb, add them to your loved one’s LifeWeb page using the “Share on behalf of others” option.
QUICK TIP: To find these emails more easily, go to your email search bar and enter your loved one’s first and last name inside quotation marks, just like this: “Janice Tinbel”
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Voicemail & Text Messages
Thanks to technology, there are plenty of ways to preserve a voicemail or loved one’s outgoing voice message. Here are a few options to consider:
Option 1: The easiest way to preserve a voicemail or outgoing message is to play the message on speakerphone next to a recording device, such as your computer’s microphone or another phone’s voice recorder. Simply play the voicemail and record the message as an audio file! While this is an easy method, the sound quality isn’t the best.
Option 2: If your cell phone supports “Visual Voicemail,” you may have the option to save voicemail messages from your loved one onto your phone as an audio file. Follow the link for your phone type to learn how:
Option 3: To preserve and upload your loved one’s outgoing voice message, we recommend using VMSave. Navigate to the website, and enter your loved one’s phone number. Their phone will receive a call that will save their outgoing voicemail message as an MP3 audio file.
Once you have created the audio file, download it to your computer or phone and upload the file to your loved one’s LifeWeb via their contribution page.
Text Messages
There are many different work around ways to save you text messages. For sharing your messaged moments onto a LifeWeb, we recommend taking a screenshot of the text messages and uploading that image to the LifeWeb.
On iPhone: To take a screenshot on an older iPhone, hold down the sleep/wake and home buttons at the same time until you see the screenshot drop into your photo roll. To take a screenshot on a newer iPhone—the models without a home button—press and hold the button on the right side of your phone, then click the volume up button on the left. Release both buttons and you should see your screenshot drop into your photo roll.
To archive a whole conversation: Scroll down to the most recent messages in the chat in question. Screenshot. Scroll up. Repeat as many times as necessary.
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Facebook Memorial Pages & Groups
Find Photos of Your Loved One
Go to the Facebook search box and type in "Photos tagged with FirstName LastName" without the quotation marks to view photos that specific Facebook Friend is tagged in. Replace "FirstName LastName" with the name of your loved one. Facebook displays suggestions as soon as you start typing a name.
Save these photos to your computer for upload to LifeWeb. First, create a folder on your computer for the images. Then, “right click” onto the image you would like to save on Facebook and select “Save image as…”, then select the folder you created as the destination to save to.
Memorialized Facebook Account
Your loved one’s Facebook profile / account can be memorialized after they pass away, which preserves their page and notifies Facebook to not include them as suggested invitees for events, etc. If your loved one appointed someone to be the legacy contact of their Facebook account before they passed away, this legacy contact can memorialize the page and may be able to download its contents, if desired, so that the photos on the profile can be added to their LifeWeb.
Even if they did not appoint a legacy contact, you can still request to memorialize their account. Learn more about how to memorialize the Facebook profile of a loved one.
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Google Photos
Google Photos is a photo sharing and storage service developed by Google, with free storage and automatic organization for your photos. If you already have a Google account (e.g., you use Gmail), you may already have sort-able photos to find the memories of your loved one.
To find photos of your person:
On your computer, sign into your Google account and navigate to https://photos.google.com/people.
At the link, you’ll see a row of faces. If you have a photo of your person already stored in Google Photos, you should see their face eventually; keep scrolling down to see more faces until you find them. If you do not see your person, you may need to upload a photo of them to Google Photos and label their face.
Once you find the face of your loved one, click on it to see additional photos you have of them stored in Google Photos.
Create an album of photos of your person that you would like to upload to LifeWeb.
Note: If you don't see a row of faces, or no face groups have been recognized, you’ll need to turn on face grouping.
To upload photos from Google Photos to LifeWeb:
Go to the “Contribute a Memory” LifeWeb page for your loved one.
When prompted to select photos to upload, choose “Connect with Google Photos”.
Select the album you just saved.
Select the photos you’d like to upload to the LifeWeb, or the entire album.
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On your computer
Feature coming soon! Using facial recognition, we’ll easily find photos of your loved one within the 1,000’s of photos already stored on your computer. Searching for photos on your computer has never been easier. Interested in this feature? Click YES to let us know.
Physical photos & cards
We all have a shoebox (or closet of shoeboxes) full of old photos, or treasured pictures in albums and frames. You may also have cards you received from others expressing their sympathy after your loved one passed. You have many options for easily digitizing these to add to your loved one’s LifeWeb:
Scan the photo or card with a scanner: If you have a scanner at home, or access to a scanner at work, the library, etc., scan each item individually, save to your computer, then upload to the LifeWeb via the “Share a memory” button
Scan the photo or card with an app: We recommend Photomyne, which is an easy to use app that mimics a traditional scanner very well - reducing glare, cropping out the surface you lay the photo on top of, etc. It’s a paid app, but you can use it for free for 3 days and then cancel your subscriptions. Google Photos also has a free app called PhotoScan that works well!
Take a picture of the photo or card on your phone: This is by far the easiest option, and works very well for cards. For photos, you’ll want to follow these instructions to reduce glare when taking a picture of a picture.
Find a professional photo digitization company: If you have many photos you’d like digitize, you may prefer to take them to a company near you or online that will professionally scan them for you.